How does WARPit work?
The client key contact (super user) subscribes to WARPit. The client staff are then invited to set up accounts on the client bespoke webportal. Client staff can then loan or give unwanted resources , to individuals (claimants) in the same or partner organisations. A legal 'transfer of ownership' declaration is completed by both parties on transfer.
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I have a reuse system- does WARPit help?
Compared with email or message board style systems, WARPit facilitates better management and control. WARPit makes it easy for all parties- which encourages mass participation. Each user is security checked and approved. Every transaction is recorded. Waste and liability concerns are obliged. Environmental, financial and performance management reports can be downloaded at any time. There is very limited admin or manual intervention. There are further benefits here.
We have a furniture store- does WARPit help?
WARPit facilitates direct transfer of resources without having to transfer to storage generally. So no double handling, reduced damage to goods and H&S risks. Staff do not need to walk around the store, as the items are displayed on line. WARPit also acts as a stock management system.
Who is responsible for ensuring resources are safe to use?
It is the responsibility of the contributing party to ensure that items are described correctly. It is the responsibility of claimant to ensure the resource is appropriate for their use. All users agree with the T&C's on registration and on transaction.
It is the claimant's responsibility to arrange collection of the item/equipment and cover any cost. There is a facility to incorporate the client’s internal transfer/removal systems, such as portering systems.
Customer service and support
We want the client to get the best out of WARPit. We are available at any time to assist with any problems you might have- for free - as part of the customer care package for the product.
Although the software is fairly straight forward you may have issues with the running of what is a complex community of individuals. You may need help from an operational point of view, with setting up storage, recycling or refurbishment facilities. You may need help with creating a WARPit club or even finding local charity partners. You may need some assistance developing a publicity campaign. We have 10 years experience in the furniture reuse sector. There are not many problems we have not come across before so please get in touch if you need us.
If you have a question that is not answered above please email; daniel@wasteaction.com